client testimonials

  • Great people, great products. Consultants do a great job of qualifying the customer and matching their needs/tastes to the product.

    Andy E.
  • I’ll try to keep this as on point as I can but that’s not an easy task because The Sound Environment (TSE) is so far ahead of their competitors they are on an entirely different level. In my opinion TSE is among the absolute best in terms of sound and video reproduction in your home. They emphasize value at all price points whether that be a mega-bucks world-class system or simply a small desk top system you could use at your computer. Regardless of your budget TSE will provide you with the highest quality sound and video for your money. Period. Beyond that, they have an immensely helpful and patient staff of experts that are as passionate about what they do as anyone in any field. I would absolutely, without hesitation or equivocation recommend TSE to anyone who values high quality sound and video. If you’ve got a budget give TSE a shot before dropping your hard earned money into something from a big box retailer. TSE is locally owned and operated and it shows. I hate to sound over-the-top effusive but I just cannot say enough about these guys. They are the real deal. Give them a shot. I’m extremely glad I did.

    Ryan C.
  • I remember how cool it was checking out the Klipsch speakers Charlie featured when the Sound Environment was located in his home in Lincoln back in the day. Since then The Sound Environment has become one of the country’s premier quality high-level home theater companies serving clients throughout the region with installations from Florida to Hawaii. I’ve been working with Gale Cooper for several years, first from the Lincoln store (now located in Omaha’s Rockbrook Village), who’s designed my entire home theater system and who I’m continuing to work with. I’ve been in stores featuring the highest quality audio, visual, home theater, etc… equipment from coast to coast and in my opinion, The Sound Environment’s one of the nations best.

    Jaye O.
  • The event yesterday was truly over the top! I had been under the impression that I had a good analog system, and it’s not bad, but not even close to the big system featuring the Air Force turntable… I will survive, but with loss of innocence.

    Doug R.
  • Awesome place! The people are very helpful, not pushy and educate you with out sounding snobby which can often happen at high end stores selling anything. Also just because its high end doesn’t mean it has to be expensive. I am a college student and I was able to get into a budget pair of speakers which sound amazing. Go check the place out.

    Anonymous
  • I have written about 2 online reviews. The Sound Environment is world class. I walked into the store hoping to get something a little better than Nebraska furniture mart or Best Buy to compliment our TV. Instead I walked out with the best sounding speakers I have ever heard, and also a breadth of knowledge on how to get the best sound quality. I have been back several times to buy and also just to hang out and listen to great sound quality. They are great people with the best customer service.

    Michael R.
  • I've been a customer of The Sound Environment for 40 years. We have worked together on home theater, whole house audio and high-end audio. The Sound Environment has done design, consulting, and installation in my homes in Illinois and Colorado. Through all the years, The Sound Environment treated me like a king and treated my installation like it was the most important project they had. They always offer excellent product selection to fit any budget. If you want the ultimate, they have it. If you want an affordable basic music system, they have it. Either way, it will be tuned to perfection to give you the best possible experience. I can't say enough about Jim. He is passionate about matching clients with the right solution for their lifestyle and budget and implementing an installation that is second to none. Charlie has the same passion and has helped me build my music library. Todd is freakishly good at setup and tuning speakers and components. Gale is another go-to guy. I wish I had the ears that these guys have! For music or home theater, don't look anywhere else. If you don't live in Omaha, still don't look anywhere else.

    Mark H.

Industry testimonials

  • The Sound Environment has a long history of providing the folks in the Midwest with quality products along with the skill and dedication to optimize their performance in the home. Nordost is quite proud to have been selected as one of their premiere product lines. They have committed to showing our complete range of products including our Nordost Supreme Reference range; Odin 2.  To be authorized to sell our finest products a dealer must prove that they are skilled in demonstration and set up along with providing all the rest of the reference products necessary for a state of the art system. Very few dealers around the world qualify. The demonstration facility in the shop in Omaha is second to none. I have personally visited some of the finest stores in the country and few anywhere can provide an experience like you will find at The Sound Environment. No longer do folks in the center of the country need to travel to the east or west coast to hear the finest in audio systems. I have personally known owner Charlie Santmire for decades now and have always admired and respected his single-minded approach to satisfying his customers with some of the finest products available. He has surrounded himself with a crew of professionals whose main purpose is to educate and serve their customers. Many shops compensate their staff primarily on commission sales. This usually results in selling products that have higher margins or “spiffs” for the salesperson with little regard to the long-term pleasure of their clients. The Sound Environment sales staff is compensated with salary and are encouraged to go over and above the simple concept of selling products. They are skilled, well trained, enthusiastic, and truly love what they do and this is evident when you first walk in. They concentrate on the client’s needs and preferences much more than merely moving boxes with little care of how they will be employed or the environment in which they will be used. The set up and calibration of sophisticated systems is the key to maximizing performance and they have the skillset to back it up. Nordost is very proud to be a part of their toolbox. You can be assured you will be treated fairly and honestly in any aspect of dealing with The Sound Environment from a simple one-box solution to a state of the art reference system.

    Mike Marko Nordost Regional Sales Manager
  • From the moment you walk into The Sound Environment you will experience unbridled enthusiasm for great music and its reproduction. I visit many stores worldwide and the large sound room is one the finest meccas of sonic reproduction on the planet. If you know high performance audio, just look at the brand list and you know that this store knows what they are doing. As a manufacturer representative I found you don’t just get your product into this showroom because you have a big name or even big demand for your product, you get there because the entire staff sits and listens and determines it is better than what they now have at that price point. This process has gone on for over 45 years and the same man is at the helm making sure everyone knows how to evaluate equipment regardless of price point. Most connoisseurs of audio could still learn a bit about how to evaluate equipment from Charlie and his team and save a lot of heartache buying the latest hotly reviewed piece of equipment. Further, everyone who just wants a great music system would do well to put your trust and your dollars in the hands of these experts. They won’t limit your possibilities nor will they make you feel lesser if you must limit your budget.  There is not hard sell here so just go have some "Fun on Elm Street.”   During my many years of selling high performance audio to dealers there is always a great point that is reached by a few dealers. The point is when they come back and teach you something about your product you did not already know. When I approached Sound Environment originally with Transparent Cable I was told the chances were not good of getting into the store but they would listen…and listen they did.  Not just to the cables I sent but over time to every level of cable on its appropriately matched system. With time and some open minds we both learned together how to optimize the performance of my products with the ones they had at the Sound Environment. During that time, I believe we developed a trust with each other. Since that time I have gone through a similar process with Harmonic Resolution Systems stands and dCS electronics. If you don’t believe me, go in and ask Todd to show you how to make an ethernet connection sound better.

    Brad O'Toole Sound Vibes
  • Having had the opportunity to visit the majority of hi-end audio stores around North America, I can say without hesitation that The Sound Environment ranks among the very best specialty retailers in the US. The sound rooms and variety of equipment on display is no doubt impressive, but the thing that really sets TSE apart from the crowd is the people. The team at TSE is one of the most passionate and knowledgeable I have had the pleasure of working with. Designing and installing hi-end music systems is more challenging than one might expect, and TSE takes great pride in delivering systems that connect people to music in a truly meaningful way. They genuinely love what they do and their enthusiasm is infectious - I can’t recommend them highly enough.

    Jon Zimmer Transparent Audio Director of Marketing
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